Perfect Care Ltd is one of the largest leading Health Care providers in County Durham. Established in 2012, we ensure at first and foremost that each of our clients are treated with kindness, dignity, respect and understanding.

We are recognised by the local authorities and the CQC as providing a high-quality service.

Perfect Care Ltd is a local family-owned business who became a part of a wider group, Clece Care Services (CCS). Clece Care Services entered the UK with the aim to become one of the top providers within the care industry and improve the standard of care.

Our people are at the heart of everything we do. Perfect Care recognises that every client matters and that is the ethos on which the basis of Perfect Care was formed and continues to operate by. Our care staff are carefully selected to reflect

Our Mission is to deliver exceptional and personalised care to our service users, enhancing their quality of life, independence, and dignity.

Our Objectives are to provide services to people living independently and with dignity in their chosen place of residence and to exceed their expectations so we can be recognised as a high-value provider of home care services.

Our Core Principles are:

Respect
Promoting respect for, and the dignity of, people to whom we provide any type of social care.

Transparency
Transparency and legal compliance in the management of our activities and services.

Confidentiality
Ensuring the confidentiality of our clients’ and users’ personal data.

Empower
Teamwork, professionalism and motivation, which mean that we improve every day.

Safety
Ensuring the Health and Safety of our Workers.

Environment
Encouraging respect for, and the preservation of, the environment.

Efficiency
Contribute to provide an efficient service while monitoring a high level of quality and managed budget.